Covid 19, How Work From Home Changing The World Of Human Resources
Introduction
Work from home (WFH) is
widely applied in western countries to support work-life balance in the
organization. This is designed for employees for more flexibility and balance
their job roles in work and outside of work. Implementing this policy WFH
arrangement, identified a positive impact on employee work behavior and
attitude. (Afrianty, Artatanaya and Burgess, 2021)
The outbreak of COVID-19
changed the way people live and work. WFH implemented globally those sectors
where services can deliver online. This has been done due to reducing the
spread of Covid 19 that employees are less exposed to the public and reduce
workplace involves. HR Department had to take responsibility for providing
support for the implementation and supervision.
Advantages Of WFH
Flexibility and agility
home working allows more flexibility in working
preparations. because employees are no longer attached to an office, employees
feel free and more willing to work flexible working hours such as earlier or
later in the day or even at weekends, (A, B. 2021).
Improved employee retention
WFH will help them to need children's needs and
decrease their commute and allow them to fit their work with their personal
life. This will feel increased trust in their employer.
Attract new talent
Offering WFH to the job market gives an advantage
to the employers with their competitors to find new talent who are not offering
WFH options to their staff or can find new talents.
Increased productivity
Employees will work long hours and sometimes save
their time from starting work early or later. As well as due to fever
disturbances which are normally an office environment, WFH allows a quieter
environment and more focus on work.
Improved staff health and well-being
Sometimes going to work will be stressful.
Additional sleep, spending more time with family, exercising, or preparing
healthier meals which will get because of extra time saved from traveling will
help staff health benefits. working in isolation there is less chance of
infections spreading as would be the case within an office environment and
fewer sickness absences.
Technology makes it easier
the internet has made it possible for staff to be
continually connected to the office. Zoom, Skype, MS Teams made communication
with colleagues and teams easier at any time. (Richa Bandil, 2021)
Disadvantages Of WFH
Working from home doesn't suit everyone
Some employees are not preferring to work from
home. They are very much likely to interact with their colleagues and face to
face guidance with managers. They feel supervisor guidance face to face will
help to complete their task and achieve organization goals. Some employees
don’t have a suitable area to do the work and as well as get interruption due
to having young children and not being able to do their work during working
hours. Most of the time staff feel isolated.
Difficulty monitoring
performance
There will be very much difficult to manage the
employees' work from home and monitor performance. “Different personalities may
also respond to monitoring with varying degrees of positivity. You could look
at setting goals and targets with workers that are easily measured so that if
their targets aren't being met you can identify and remedy any performance
issues at an early stage” (Richa Bandil, 2021)
Cost of working from home
There will be an initial cost for providing
equipment such as laptops or desktops to set up at home, mobile phone, internet
connection. And employees have to bear costs such as electricity and A/C costs.
Decreased staff morale
Team morale will go down and some work needs to be
achieved as a team when people are working on their flexible times there will
be conflict in each other to get the work done at given declines. Because of
that maintaining team spirit will be harder.
WFH Influenced the role of HR
Employee Engagement
With the advent of remote work, employee
involvement has been a challenge for HR professionals. According to Gallup,
high levels of workplace engagement often lead to higher performance ultimately
driving an aligned, and purpose-driven culture among employees of a company.
(Pacific Oaks College, 2021). when Employees are away from office-centered work
they feel disconnected from the company. So HR had to take steps to provide
virtual engagement to the link between them and implement strategies to
support.
Communication
The HR department must maintain communication with
workers because most of the employees are not adapt to this work environment
like some company's open-door policies and free following communication. Rather
than company updates HR needs to monitor and how dealing with the new remote
work situation and need to monitor employees are satisfied and productive.
Job Performance
HR departments need to build suitable criteria to
measure employee job performance practically. With remote work, staff’
activities are less directly noticeable by the managers and HR. Therefore,
successes or failures from employees could be easily missed on a day-to-day
basis.
Conclusion
COVID-19 has affected the lives of many people. To
prevent the future spread of this pandemic, HR has had to change its
traditional paths of working. WFH has brought some convenience, but as the
impact of the pandemic has increased, it has also had certain effects on
organizations, employees, and HR.
COVID-19 crisis, when employees are working from home, our managers,
especially HR practitioners, needed to deal with the issues, such as job skills
improvement, employee stress under the crisis, work-family imbalance, and
corporate culture reinforcement. Even though the negative and positive impact
of work from home hr have to deal with it to get the best from their employees
for the success of the organization.
Reference
A, B. (2021).
Why is working remotely the best way to work? [online] MotivationJob -
Creativity, Passion, Possibilities. Available at:
https://motivationjob.com/advices-skills/why-is-working-remotely-the-best-way-to-work/
[Accessed 15 Dec. 2021].
Afrianty, et al.. (2021). Working from home effectiveness during
Covid-19: Evidence from university staff in Indonesia. Asia Pacific Management
Review. [online] Available at:
https://www.sciencedirect.com/science/article/pii/S1029313221000452#bib4
[Accessed 14 Dec. 2021].
Afrianty, T.W.,
Artatanaya, I.G. and Burgess, J. (2021). Working from home effectiveness during
Covid-19: Evidence from university staff in Indonesia. Asia Pacific Management
Review. [online] Available at: https://www.sciencedirect.com/science/article/pii/S1029313221000452#bib28
[Accessed 15 Dec. 2021].
Chung, H., Seo,
H., Forbes, S. and Birkett, H. (2020). Changing preferences and the future of
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Nibusinessinfo.co.uk.
(2021). Advantages and disadvantages of employees working at home |
nibusinessinfo.co.uk. [online] Available at:
https://www.nibusinessinfo.co.uk/content/advantages-and-disadvantages-employees-working-home
[Accessed 15 Dec. 2021].
Pacific Oaks
College (2021). How is remote work changing the world of human resources? -
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[Accessed 15 Dec. 2021].
Richa Bandil
(2021). Homeworking opens up a new range of possibilities for the way
businesses can work and structure themselves... [online] Linkedin.com. Available
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[Accessed 15 Dec. 2021].
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A good title & content that suits for the current situation, anyway nice findings.
ReplyDeleteThank you very much for the comment Damith
DeleteCommunication is a big challenge when doing WFH. Anyway HR and leadership should follow necessary strategies to manage both employees satisfaction and work performance.
ReplyDeleteAgreed Chandana, Thank you so much for feedback.
DeleteExcellent Chakranga, There are many points in common, thank you very much for refreshing me on the valuable and modern practices of human resources
ReplyDeleteThank you so much for the comment. Amila
DeleteA timely topic, In the initial stage of WFH is very difficult to all employees because they are isolated no one to tell their work issues, even company docent know how to respond. In this process HR need to do a big role of keeping employees engage in the work by motivating them with innovative methods.
ReplyDeleteCorrect Thilina, Thank you so much for the feedback.
ReplyDelete